Privacy policy

Last updated: September 2026

Controller

The party responsible for processing personal data in connection with this website is:

ITConsulting24 AG
Mimosenstrasse 11
8057 Zürich
info@handwerkruf24.ch
+41 44 382 88 88

Visiting the website

This website is operated on a server in Switzerland. When the website is accessed, technically necessary connection data (IP address, time, page accessed, browser type) is recorded in server log files. This data is used for secure operation and error analysis and is not combined with other data.

We do not use cookies, analytics trackers or advertising trackers. Fonts, images and video are delivered from our own server; content from third-party providers is only loaded if you trigger it yourself.

Contact by email or phone

When you write to us or call us, we use your details to answer your enquiry and to prepare any consultation. Your details are only kept for as long as is necessary for processing and to meet legal obligations.

Contact form

The contact form sends your details – email address and message, and optionally name, business, phone, location and attached files – as an email to our inbox via the form service FormSubmit (formsubmit.co). The service is used solely for delivery; its data processing is governed by FormSubmit's privacy notice (formsubmit.co/privacy.pdf).

Our mailbox is operated by Infomaniak in Switzerland. Incoming enquiries may be forwarded internally to the team responsible for consultations. Please do not send any sensitive personal data via the form.

Demo chat

On the start page, the “Start the demo chat” button lets you try a written chat with the AI assistant. Only when you click it is the chat program of our platform provider newo.ai loaded from its server; before that, no content from this provider is transferred.

Your chat messages, the address of the page you are on and technical connection data are sent to the provider to run the chat and are processed there automatically; processing may take place outside Switzerland. The chat stores an identifier and the state of the chat window in your browser’s local storage so that a conversation can be continued. Please do not share any sensitive personal data in the demo chat.

Demo phone number 044 505 26 23

Calls to the demo number are answered by an AI phone assistant who introduces herself as a digital assistant. The conversation is processed automatically (speech recognition and response generation) and may be stored as a transcript in order to provide and improve the demo. Please do not give any sensitive personal data in the demo.

Your rights

You can request information about the personal data processed about you, as well as its correction or deletion, unless statutory retention obligations prevent this. To do so, please contact the party named above.