Getting started

Three steps until Barbara answers your calls

Barbara is more than an AI answering service, and you install nothing for her, not even a new phone system for your trade business: we only need your service hours, your rules and a few test calls from the team.

1. Consultation and concept

In the first meeting we go through your processes: teams, service area, on-call rota and the calls that come in every day. This becomes the concept for your Barbara – free and without obligation, ideally with the boss or the person in the office.

2. Set-up by itconsulting24 AG

itconsulting24 AG sets up Barbara with your service hours, teams and emergency rules. You give us the details, we do the rest; nothing is installed on your devices.

3. Testing and go-live

Your team calls Barbara for a test, we adjust wording and rules, then we switch her to your number. After the launch we keep improving her with you.

Put Barbara to the test by phone — then we talk about your business.

Call the demo number and report a dripping boiler – or get advice straight away. You will hear how Barbara talks to your customers: to the point, friendly and at weekends too.

← Back to the start page