What Barbara takes on in your business's day-to-day work
Most calls to a trade business are routine. And that routine is exactly what Barbara takes off the hands of your office and your technicians.
Service appointments
Barbara books, reschedules and cancels service appointments – directly in the job schedule. She knows your service hours and teams and only books where you allow it.
Quote requests
For a quote, Barbara records what's needed: What needs doing, where, and by when? For larger jobs, she arranges an on-site visit straight away. Barbara does not give binding quotes – you do.
Maintenance
Barbara schedules heating services and descaling of the water heater under maintenance contracts, so that recurring jobs don't get lost in day-to-day business.
Information
Opening hours, service area, travel time to your site, public holidays: Barbara answers the questions that would otherwise tie up the office phone. For jobs, she gives guide prices at most (“depending on the work involved”) – the exact information stays with you.
A summary after every call
Every call goes to the office as an email summary: who called, what it was about, what was agreed. That way nothing gets lost, even when everyone was out on a job.
Hear it for yourself — then let's talk.
Call the demo or book a free consultation straight away. We'll show you how Barbara sounds for your business — down-to-earth, reliable and around the clock.