The calls Barbara takes for your business
Every call belongs to a request type: Barbara recognises it, asks the matching follow-up questions and closes with a clear result – in a trade business as well as, for example, as the AI phone assistant of a property management or caretaking firm with on-call duty.
Appointments and quotes
- Booking a service appointment – in the right team's calendar
- Move or cancel an appointment
- Quote request – what, where, when; with an on-site visit if needed
- Maintenance appointment – heating service, descaling the water heater
Information
- Guide price – an approximate figure “depending on the work involved”
- Opening hours, service area, travel time to your site, public holidays
Emergencies and callbacks
- Fault or emergency – follow-up questions, then emergency number or on-call service
- First-aid tip, for example “turn off the main water valve”
- Urgent job – prioritised for the same day
- Callback request – name, address, request, callback number, passed to the right team
How every call ends
There is always a result: an appointment entered, a request recorded, information given or a call passed on. The office gets a short summary. Which request types your business uses, we decide together during the introduction.
Put Barbara to the test by phone — then we talk about your business.
Call the demo number and report a dripping boiler – or get advice straight away. You will hear how Barbara talks to your customers: to the point, friendly and at weekends too.